alex benzie´s profile

Reviews (1)

Gamesbite

Still not recieved 1 day later

Not received product. Ordered 4200 ms points and received an email with a .gif of a scanned code with the actual code blocked out. Emailed support the next day received an email asking for the order number. I emailed back after work at 5pm but nothin. I'm pretty sure these "instant codes are only instant between a few certain hours in the day. Still waiting......

31 January 2013

Reply from Gamesbite ltd

i have investigated this and have found that the email that the customer sent had an incorrect order number by 1 digit we also found that the customers code was sent fine however if any images are blocked out that would be down to the email software the customer is using to receive the item also not having the correct software to open a gif file i have looked on the server and can confirm that the code was sent within 3 minutes of the order been placed this was out side office hours however any customer service issues or direct contact with the office can only take place during office hours which are 0900 to 1700 any emails received outside these hours will be processed the following working day i have resent the code to your email account for you

alex benzie´s profile

profile image of alex  benzie
alex benzie
Reviewer
United States

About