DenMel´s profile

Reviews (2)

Really good range which was great as the perfume I wanted was a little obscure!!

The perfume was delivered promptly and safely packaged. The range of products was great. The perfume I bought is one I found at an airport in Greece which I've never seen in a uk shop. It was a life saver finding it here at such a reasonable price.

Garden XL

Confusing customer services

I placed my order for Derwent Muck Boots successfully as the site said they were in stock. However, the next day I received an email saying they were out of stock and that I should get in contact but there was no guidance as to how. I mailed back and asked and received a mail back with a ticket number for my enquiry. Then I had a mail advising that the Derwent line had been discontinued and asked if I'd like to have their replacement boot instead at the same price. I accepted that and I received them very quickly. I just don't understand why the Derwent were not shown as out of stock which would have saved me time and them money?

DenMel´s profile

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United States