Kellz´s profile

Reviews (2)

boohoo.com

Usually a excellent service

Order from boohoo regularly lovely outfits and fair price but the last item I ordered was not sent due to it being out of stock even though the site said it was they still took the money but did replace it a few days later also after I received an email saying my money will be returned I went back on the site and It still said in stock was pretty disappointed as I really wanted that dress for a night out!

15 May 2013

Reply from boohoo.com

Hello,

Thank you for taking the time to leave your feedback and I am very sorry to hear that the dress you wish to purchase was out of stock.

On occasion we experience stock differences due to many customers ordering the same item at once. I can assure you that we do not intend to anger or upset our customers when this happens, as we update our website as regular as possible.

I am very sorry for any inconvenience caused.

I have sent you an email with further information to your email address registered to your Boohoo account.

Kind Regards,
Amy

Mazuma Mobile

Excellent service

Wow this is such an easy and fast service very happy I've got rid of the old phone for cash

Kellz´s profile

profile image of Kellz
Kellz
Reviewer
United Kingdom

About