Yes it works. and yes the phone ended up being officially unlocked BUT do not expect it in the time frame identified. When I first applied the time frame stated was 24 - 48 hours after 48 hours the website updated to upto 72 hourrs and it was eventually done but it would have been quicker and cheaper to go direct to 02. Bottom line is pay 50 quid and the phone will be unlocked but be prepared to wait.... this is not something that happens quickly....
Booking via the website was quick and painless as was the payment process. It would have helped if the baggage prices had been visible prior to booking or I would have used a different company. Its fine thinking you've managed to get a reasonably priced flight until you find out it doesnt include bags which costs an extra 50 pounds.
That in itself again is not a problem if you are told upfront which ebookers doesnt happen so the customer is not aware. Fundamentally it is deceitful and dishonest.
Not much else needs to be said. Best prices on the net, quality product, fast service. I'd use them again and have recommended them to a number of colleagues looking to upgrade their MAC memory
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