Claire´s profile

Reviews (1)

Bed SOS

Some bolts missing and miserable delivery driver!

Nice bed at a nice price. Quick delivery but driver refused to take bed upstairs and dumped it in my kitchen, quoting Health and Safety as he done so!! Some bolts missing from headboard and footboard so had to buy them from B and Q but only cost a couple of quid, easier than sending the whole thing back! All in all reasonably satisfied

31 January 2013

Reply from bedsos.co.uk

Hi Claire,

Thanks for your comments and review.

Sorry to hear there were some bolts missing from your order, these must have been missed out at the manufacturing stage of the bed as all beds arrived sealed and well packed from all manufacturers so they are never opened at our warehouse. You Should have informed us and we could have got some of these bolts sent out for you from our parts department.

With regards to the delivery I do apologise about this. I will mention this to the courier but generally delivery couriers will not take the delivery into the house as they are obviously are in their work clothes and dont want to bring dirt in to the customers house.

Any further questions please let us know on 0844 357 0428.

Thanks
Danny

Claire´s profile

profile image of Claire
Claire
Reviewer
United Kingdom

About