Just an update about how I've got on with RedSave... I've finally got the item I ordered nearly one month after purchase. I think they've basically sent it to me to shut me up after messaging them advising them I would be going to Trading Standards. I have still reported them to the Citizens Advice Bureau as I cannot believe such an awful company can still be trading, even after legal action being taken against them in the past... So my advice to people is get tough with them and advise them you will be reporting them and asking your bank to recover the money they have taken from you. AND report them to the Citizens Advice Bureau and Trading Standards. Hopefully if enough people do this they will be shutdown once and for all!
And its also suspicious that everyone seems to receive replies from the infamous 'Scott' from customer service.... Either they just make up the names of their staff or they really are that rubbish they have one person working in their 'customer services'..... It seems to get dodgier the more you hear from them.....
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