amy mcglinn´s profile

Reviews (1)

Appauled with the service!! And Boots! I will never use Cloggs again!

I bought a £250 pair off kensington ugg boots from cloggs and wore them for 2 weeks after realising how badly they were made after the leather was so worn after 2 weeks that it had white powder all over them from that also they had slouched and looked very worn and ruggid after 2 weeks of having them and not even been worn an awful lot. I also found out after receiving them and wearing them that they sent me the wrong colour! I ordered the sienna and it said sienna on the box and receipt but when i looked at them i thought they were abit dark for the sienna but thought that cloggs couldnt have got it wrong we'r it said sienna on everything but like i thought they were toast!!and i was sent the toast!! I only realised after my friend went to the mainland and bought a pair which was sienna which look identical to the ones i should have received which were more grey/cream than dark brown. I sent them back and complained and all i got was that they were the right colour that i ordered(which i know they they wernt) and that the way they have worn so badly is how they are suppose to its the rustic look! It took me a long time to save £250 for this pair of boots and its the third pair of uggs i have had. Its the most expensive and rubbish pair of uggs i have had and the way that cloggs customer service have argued the situation,i will no longer be using cloggs or have anything good to say about the company!

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amy mcglinn
United Kingdom