Kate Thomson Algar´s profile

Reviews (1)

Printerpix

PLEASE DON'T WASTE YOUR MONEY!!!

As a lover of groupon deals and with Christmas looming, I spotted a deal for some calendars from Printerpix. Good deal and as I'd got some 'cheapy' calendars from VistaPrint the year before, I thought that as I wanted a few more this would be better deal. Nope!!

When they arrived I was so disappointed with the quality. The images I uploaded were from an excellent camera yet once printed the photos were badly printed, very red and the front cover was scratched and marked. There was no way I could give these to my family as presents!

The thing is my family own a printing company, but being busy before Christmas and not specialising in calendars I decided to use this groupon offer for Printerpix. Being printers we could tell that their printing machinery is very poor, hence the poorly printed item and if we'd ever handed our clients their printed items in the state printerpix delivered mine, we'd have no clients left!

I complained via email but standard response is 3 days. I did get a reply after 3 days but when you reply to their question, again another 3 days has to pass. They agreed to a reprint but took 6 weeks, and when they 'apparently' delivered the delivery address was shut. It also transpires that they use postcode finder to verify your address. This is not always accurate and in my case they put a totally different business name so chances are my calendars are with them!

I finally got a call two days ago (Jan 29 2013) and my original order was October 2012. They sent out new calendars first class and they've just landed on my desk. Problem is the quality is still awful and they've also sent me someone's calendar. Another disappointed Printerpix customer methinks.

I'll be honest, my £1 calendar from vistaprint last year knocks spots off Printerpix...I'll leave that with you.

Kate Thomson Algar´s profile

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Kate Thomson Algar
Reviewer
1977
United Kingdom

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