Mr Ari Rinkinen´s profile

Reviews (1)

Ebookers

I got my booking after a difficult and time consuming communication

I started making a reservation to UK web pages (there were also Finnish web pages),
I had an idea of price level to my trip as i had visited several global web sites.
I selected a suitable combination (flights and car) to my needs and time schedule.
After a selection process I pressed a key to make my booking finalized. No clear information came to my screen to tell me if I had succeeded. I telephoned to Finnish Ebookers and asked if they know the status of my booking (they were not able to see UK web customers). I decited to telephone to a number which is shown in Ebookers web page. I started a time consuming process to make a booking by phone (spelling and dialect difficulties in both ends of the line). It seemed that price of my selection had gone up during my first selection. I accepted the price because I wanted to finish the frustrating communication.

Mr Ari Rinkinen´s profile

profile image of Mr Ari Rinkinen
Mr Ari Rinkinen
Reviewer
United Kingdom

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