I've used Natures Best for some time now and always found the products and the service excellent. So I was a bit surprised and annoyed when my last order turned up minus one item, even though I'd been charged for it. I rang them and got through to a `proper' person immediately - something of a major plus these days! They apologised and said it was obviously a packaging error at the warehouse and they would send the missing item out by first class post, immediately. Not only did this turn up the next day, an extra `complimentary' pack was sent at no charge with an apology. This was really appreciated as I feel they didn't have to do it, but I can tell you, I was well pleased and will most certainly stick with them. I also find the quality of the products excellent value for money compared to the high street and a well-designed interactive website means you can even read the labels on products, so you can compare different products and know exactly what you're buying.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook