Mr Jan Olson´s profile

Reviews (1)

Ebookers

Effective and efficient but rough around the edges

I was trying to book a flight from atoronto to HK. Skyscanner quoted me a price in $Cdn. When I pressed the "book it" button, I was transferred to ebookers and the price showed up in £GB. Some conversion work and time in the process later, I noted that a small £service fee was being added to the fee. I do not trust service providers that are not up front with their fees - regardless of the amount. In Canada, they are looking at legislating the requirement to include all fees and taxes when advertising air fares. I only stuck with ebookers because I couldn't find a better option. But I looked, and will look harder next time if ebookers does not 1. Get its fees to be included right up front, and 2. Offer me a payment option in the currency of my choice. I'll be watching my credit card statement to see how much I get hosed by the bank or ebookers in the end.

Mr Jan Olson´s profile

profile image of Mr Jan Olson
Mr Jan Olson
Reviewer
United Kingdom

About