Hi Gary, thank you for taking the time to give feedback. Your Keiser bike was ordered on 23rd Jan (6 working days from order). Please refer to the dispatch information stating your item will be sent on 1st Feb and will take 3-5 working days from dispatch. Your item was sent yesterday, (a day early) and will be with you in 3-5 days

We do our very best to turn products around as quickly as possible, but we don't want to rush sending the products out and compromise on the quality or standard of refurbishment. I hope you will be pleased with the bike when it arrives, and I am sure it will be worth the wait.

Kind regards

Howard Braband
managing Director