Ordered a CF card from them which was listed IN STOCK
16 days after the order, still awaiting the goods, and the order to be fulfilled.
The website stated awaiting fulfilment.
They have no working telephone support. Tried to call 15-16 times over 2 days to find out where an item was, after their delivery timescale expired.
The do not respond to Fast response on their website.
The telephone is an automated message for the duration of the day.
I have asked for either a status update to let me know the delivery or just the chance to be abe to go and order the part somewhere else. The frustrating part is just not being able to speak to anyone, and I mean anyone.
Stay well away and go shop at Amazon or something, I will next time.
After a week since reviewing, I still have not had any response from wae, and so have managed to get money refunded by doing a chargeback as I paid by visa.
The money had been refunded but no thanks to WAE.
For more information about chargeback
I have given this review 1 star, as I am unable to give less.
Thinking of buying from EEFX ? Think again !
We ordered a 20ft x 30ft greenscreen to be delivered to UK
They DO NOT respond to emails, if you call by telephone they give excuses like "The Box is to big for the shipper", or " having quality control issues"
They do not respond to any answerphone messages, and will not confirm a tracking or shipping number
No emails sent to them will be responded to
They state 6-10 days manufacture on their website.
When getting through on the telephone, Rachel the sales assistant will act like they are completely innocent, when asked why they don't communicate with their clients, they do not have an answer, just excuses
Still waiting to find out if the order we have placed will ever be delivered.
Think the sales service is bad, what happens if you have a problem with the order after receiving it ??? I cant guess what the after sales service is like !
Stay well clear ! Extremely bad customer service.
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