Andy Stenhouse´s profile

Reviews (3)


Fantastic customer service

I have dealt with C9V on a few occasions & on every occasion Lisa & Kieth have been very, very helpful. They have even offered to help me with a product that I didn't buy from they're site. Fantastic customer service & lovely people.


Spot on.

I bought 2 CE8's & althought some reviews haven't been that hot, I found if I let it steep for approx 24hours I'm getting great taste & vapor.
What I am concerned about is there is meant to be no Silica & apparently someone brke one open & found silica & very little ss mesh.
For me they're working quiet well , so overall I'm happy.

Safercigs Ltd

Lost one piece, rang & going to send replacement.

I am really happy with the service I received really fast delivery, a great product in a funky box (Aga t2). I misplaced or there was a Gromit missing so I emailed them & with no problems they said they would replace it. Great customer service & would happily use them again. A+

05 February 2013

Reply from

As a customer of Safercigs our customer care does not stop once we have shipped your order. We are here to help and resolve or answer any questions that you may have. As you have seen we will go that extra mile to ensure that your experience with us is a good long lasting one.

Thank you for the kind words in your review


Andy Stenhouse´s profile

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Andy Stenhouse
Male, 1970
Newcastle upon Tyne, United Kingdom