Mr Hassan Ali´s profile

Reviews (1)

Nightmare service

So I ordered it online and said items in stock, also got email to say it has been dispatched and getting picked up from warehouse. Waited the 5days and no sign of it. When I called them they decided to tell me half of the things are not in stock. My bathroom fitters waiting on delivery and had nothing to do which cost me money. So I asked them to deliver everything that was in stock and cancel everything else, but I asked the lady to give me a confirmation email of the cancellation, which she never did. Another 4days later delivery came with whatever was in stock. Had to phone back and each time 30minutes to even get someone to say hello, asked for my refund on my cancellation which she said she is sending it now, but never did. Had to call two days later and make a big fuss then got an email saying it has been cancelled. What a nightmare. Spent alot of money and even for delivery. Was not worth it, you can get same things else where with better service despite them being busy in January sales. They did not keep their delivery time promise and also they all seem lost in customer service!! Avoid

Mr Hassan Ali´s profile

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Mr Hassan Ali
United States