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Reviews (2)

Hermes Europe

do not bother with this courier. They will let you down.

I have dealt with Hermes courier three times by having clothes delivered from H&M. Every single time the courier has been rude to me for no reason. He grunts at me rather than speaks. He got annoyed when my door buzzer was broken and had to walk up two flights of stairs to deliver the goods. When i arranged for a collection the courier never came to collect after i had waited in all day. I complained to H&M numerous times but they did nothing about these couriers. I hope that i never have to see that courier again. I would rather go to the shops and get the goods in person. I found out its because they are self employed so they have a don't care attitude. I have reported them to Watchdog.

Steve Marsh found this review useful


prompt delivery by royal mail, gorgeous top!

i also ordered a bag which was unsuitable and i returned it. The return was dealt with efficiently. Boo Hoo emailed me to acknowledge the return and then credited my account. I was very pleased with the transaction. I kept the green lace top and it looks awesome. I will def order with Boo Hoo again. Their clothes are very funky and cheap with a great customer service. The best i would say. I am impressed.

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Miss c morris
United Kingdom