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9 months of chasing until received product

Good product, disastrous service and business.

Ordered April 2012, told afterwards it would not be in stock until June.  June came, told it would be July. July came, told it would be August.  Had to chase them every few weeks for update. Finally arrived in September - was faulty and needed replacing (give me strength).  Told this would be November, obviously November came and went, then told December. Finally I'm told it arrives at their store in January. Took delivery of it today, 1st February 2013 - 9 months after I ordered it.

Sort your business model out, your product is good but the way you source and deliver it is a complete disaster which ultimately the customer ends up paying the price for.

1 star added for the delivery men who were the nicest and most helpful I've ever come across.

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Guy CC
London, United Kingdom