David´s profile

Reviews (1)

Parts Gateway

Dissapointed with the quality of the items supplied.

I ordered a steel wheel with a tyre . it came while i was at work and was well wrapped up. when i opened it up the tyre had almost no tread. I had to purchase another tyre. The steel wheel was fine.

Bill Graham found this review useful

06 February 2013

Reply from partsgateway.co.uk

Hello David, we did contact MCB (the supplier of your item) yesterday to follow this up. This was their response at 09:41 this morning: "We quoted Mr Mann (as we do all users) on a steel wheel only, we supply tyres free of charge. We do not guarantee the tread on tyres, this is stated to each customer upon placing an order." We will contact MCB again now and request that they make this clear on each quote going forwards and when supplying any additional info ie tyre size - not just verbally at point of sale to those customers placing an order over the phone (yours being online).

With the sincerest of apologies,

PG User Support

David´s profile

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United Kingdom