Mehterzai´s profile

Reviews (2)

OnePlay.com

Tricking people in paying more

I found BF4 for the cheapest price... it was cheapest until i had to buy it...

1st purchase was the price they stated and i paid with paypal...then after 1 day they sent me a email telling me that it was declined for fraud reason or they made a mistake... and i should buy it again to correct the mistake...

And i tried to contact support which never replied back..

Then i decided to purchase it again because i was not a scammer and so i thought they made a mistake...

2nd time i wanted to purchase it then i could see the price went up... this was strange since its only 24 hours ago.. So i thought maybe the game was coming out so thats why they put the price up...

I purchase it again for the 2nd time and paid with Paypal again..
Then after few hours i get the same mail about that they think its a fraud purchase from me or it was a mistake by them... and again they said i should purchase again...

This time i was sure they are trying to scam me, but i could see on trustpilot that they have good feedbacks...

So i said to myself this is the last time i am going to try it because it was BF4 release day and i still didnt get the game... so if it fails again i was gonna go to a shop and buy it...

The 3rd i wanted to buy it then i could see the price came up again... now the price was almost the same as the others on the internet.. but this time i paid with my Mastercard and it went through and all was good and got my serial key with the hour and i could use it and download the game...

So this site is OK and u will get your key and it works... BUT they are tricking people to come to their site with lower prices and it seems like they don't like people paying with Paypal maybe because of the 4% fees it charges...I don't know for sure why,

but this is the reason i am only giving 2 stars to wasted my 3 days and NO SUPPORT contacted me about the their claim for their email telling me that they detected some fraud after i paid with Paypal...

and they increased the price everytime i wanted to buy the game because they could see my IP or something...


..............................................................................................................


Here is the reply for their response...

I couldn't reply on their answer... but here it is...


Thank you for your reply... its strange that your support didn't reply yet (6days) about the first purchase and as soon as others can see what u guys are doing wrong then you respond less then 1 day...

Yes its a small amount of money that it increased from the first purchase and u guys have still great prices... its not about the money but a principle that u sell for whay u say the first time...

I was hoping you was gonna say that about the price...

Here is the proof and invoice from u guys... then let the others judge :



First purchase for 506.49 DKK (28-Oct)


Dear ... ,

Thank you for your recent purchase from OnePlay. Below you will find your order confirmation. You will receive a second email with detailed instuctions for downloading and installing your game.

Name: Battlefield 4 Premium edition (PC)
Price: DKK562.77
Order number: 155961
Estimated delivery time: Udgives d. 31/10/2013 - Om 2 dage
Total price: DKK 562.77
Discount code name: bmoose
Discount:
-.10%
Total price including discount: DKK 506.49

Please don't hesitate to contact us if you have any questions regarding your order.

You can always check your order status on your account "My buys".

Thank you,
OnePlay



Second Purchase for 98.99USD which is 545.77DKK (30-Oct)

(i bought it in USD thought it will help the first problem) Already increase of 39,28 DKK


Dear ... ,

Thank you for your recent purchase from OnePlay. Below you will find your order confirmation. You will receive a second email with detailed instuctions for downloading and installing your game.

Name: Battlefield 4 Premium edition (PC)
Price: $109.99
Order number: 159344
Estimated delivery time: På Lager. Levering: Straks
Total price: $ 109.99
Discount code name: bmoose
Discount:
-.10%
Total price including discount: $ 98.99

Please don't hesitate to contact us if you have any questions regarding your order.

You can always check your order status on your account "My buys".

Thank you,
OnePlay


Third and last payment for 541.27 DKK (31-Oct)

A total of 34,78 DKK


Dear ... ,

Thank you for your recent purchase from OnePlay. Below you will find your order confirmation. You will receive a second email with detailed instuctions for downloading and installing your game.

Name: Battlefield 4 Premium edition (PC)
Price: DKK601.41
Order number: 162290
Estimated delivery time: På Lager. Levering: Straks
Total price: DKK 601.41
Discount code name: bmoose
Discount:
-.10%
Total price including discount: DKK 541.27

Please don't hesitate to contact us if you have any questions regarding your order.

You can always check your order status on your account "My buys".

Thank you,
OnePlay


And here is the mail i got from you 2 times:



Dear ... ,


We are sorry to say that your order was unsuccessful.

It's possible that your payment was declined or that our system detected fraud. It's also possible the gerbil fell asleep on his wheel again, in which case we apologize.

Please try your order again or contact us at support@oneplay.com.

We apologize for the inconvenience and look forward to assisting you in getting your game.

Item Details :
Name: Battlefield 4 Premium edition (PC)
Platform: PC
Buy date: 28/10/2013




As mentioned u guys do have good prices and i am planing to buy ARMA3 from u guys too...

03 November 2013

Reply from OnePlay.com

Dear Sir,

We do not change prices like you claim. And we do not charge any payment fees.

Sometimes the prices is increased or lowered but it happens rarely. Some users experiences problems with paypal which is a problem with paypal not our site.

We do always respond to emails within 24 hours.

TEKSTILLADEN

Den kom hurtigt men syntes ikke det var en "wow" oplevelse.

Kom hurtigt over til GLS depot...

Den kom i en stor papkasse men dynen var bare i en plastik pose...

Havde forventede at det var i en stofpose som de kvalitets dyne burde være i...

og syntes ikke det er top kvalitet som de udgiver det.


Hvor kan jeg bekræfte at det er det dun de påstår som de bruger.

Det er kun deres ord...

Og det undre mig ejeren har 3 forskellige hjemmesider (måske flere) http://www.kobdyner.dk/shop/ringsted-dun-51c1.html
http://www.soveland.dk/shop/dyner-ringsted-dun-81c1.html
og den jeg købt fra.

Nu har jeg prøvet det hos Torben Hansen... og tror ikke det bliver næste gang.

04 February 2013

Reply from TekstilLaden.dk

Hej Mehterzai, tak for din anmeldelse.

Og tak for din ordre jeg er helt sikker på at du nok skal blive rigtig glad for den fantastiske dyne du har købt.

Salg af dun dyner er en tillidssag, derfor er jeg meget grundig når jeg vælger leverandører, så mine kunder altid kan være sikker på at dynerne lever op til strenge krav og af fyldet er nøjagtig som lovet! Heldigvis tjekker forbrugerstyrelsen også kvaliteten på dyner, men jeg ville dog ønske de gjorde det meget oftere!!

Prisen på dun er steget meget de sidste par år og for 2 år siden skulle Ringsted Dun enten hæve prisen på dynerne eller slække på kvaliteten, i stedet valgte de at fjerne stof taskerne som dynerne var i, og det er deres beslutning.

Jeg har 3 webshops for at være synlig på nettet, ligesom JYSK har 2.000 butikker for at være synlige.

Uanset om du vælger at handle hos mig en anden gang, er du altid velkommen til at ringe eller skrive for et råd.

Mvh Torben, www.TekstilLaden.dk

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Mehterzai
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Denmark

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