From the off at our first meeting with with Key's financial advisor Ian Harvey on the 4th October, we were impressed by his professionalism and knowledge and although we didn't make our decision to go with them immediately, we felt very comfortable about even contemplating it.
After we made our decision to go with Key, our second visit from Ian was on the 17th October, to sign the papers etc. The surveyor came and did his survey on the 23rd October and we had the results within a week.
In the meantime I was diagnosed with another bout of cancer and was to have my operation on 22nd November and my friend and house co-owner was having both hands operated on on 11th December, so therefore unable to sign anything for a couple of weeks! Ian did his part in rushing through the survey results and the solicitors, Ashfords of Exeter, speeded through the completion after we had our own local solicitor witness our signatures on 14th November. We received completion and the money in my bank account on 21st November.
Seven weeks from initial meeting to money received! Bravo Key Retirement Solutions! There was so much stress already in place because of ill health, but no extra stress was added by having to wait on financial decisions.
A big THANK YOU! We now have our brand new car and three holidays booked in 2013!!
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