I rented a car from Economy car rentals Vienna airport point for a weekend skiing trip in January. I chose this company because it was much cheaper than Avis/Budget/Hertz/etc. Full price with all extras for two days €97 vs €125 to €150 on other sites.
When I arrived at Vienna airport it turned out that the actual price is €104. I did not quite understand why not €97 as in the booking papers, but ok, it was still cheaper than the other sites.
When I drove out of airport and into the highway and wanted to clean the windows, no water came to the windshield. So I stopped at the gas station and had to buy the liquid for €6. When I tried to pour it to the tank it got full pretty quickly and then I realised that the tank was actually full, but obviously it had frozen. The guys have summer windshield flusher fluid in the tanks! So I was not able to use the windscreen wipers during that trip. I just had to stop every once in a while and throw snow at the windshield to get them clean. Pretty inconvenient.
Nevertheless, getting back home I discovered that the guys had deducted €138 from my credit card. No explanation given. I sent them an e-mail with the question "Why?", no response. Now I sent all the documents to my bank and hope that they can get the overpaid money back.
So in summary I ended up paying more than I would with some other companies and all that inconvenince also involved. I've never gotten cheated that way by other car rentals, I'm not going to rent from Economy Car Rentals ever again.
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