EB Kola´s profile

Reviews (1)

DPD UK

Unprofessional , Unreliable and Dishonest Group

I was sceptical about the delivery of my parcel the moment i realized it will be delivered by DPD. The drivers are just a bunch of unhappy, distrustful and unprofessional people. I have been home all day expecting to receive a parcel i needed to travel with the following day, only to receive a nasty message that delivery was attempted and a card was left for me. I can confidently say nobody attempted any delivery to my address as no card was dropped. I would just say you guys should close up the business and try something else if you cannot manage your team of workers and stop wasting consumers time. Also, why is there no direct number to speak to a customer care adviser to assist in urgent situations? Am sure because you receive too many complaints. AM STILL VERY UPSET .

04 February 2013

Reply from DPD UK

Hi EB,

I'm really sorry to see that you had an issue with the delivery, and for any inconvenience caused. I see that the parcel was delivered on Saturday - was everything okay when we visited? Please email socialmedia@dpd.co.uk if you need any assistance.

Kind regards,

Bobby.

EB Kola´s profile

profile image of EB Kola
EB Kola
Reviewer
1987
United Kingdom

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