Simply Electronics Ltd.

Worst buying experience ever!!!! Avoid in all means!!!!!

Placed an order on 14/01/2013 which was cancelled on 23th of January, after much messing around with the whole 'we noticed your item was damaged when packaging' got an email to confirm I had cancelled my order, and a refund would be issued shortly. After several emails and just replies with promises with the magic words "be patient", "we will", "we will", "we will", I still don't have a refund. Quick enough to take the money when order is place but struggling to ship an order or refund your money.
I am buying products from the Internet over the past 10 years and I can assure you this is my worst ever experience with an e-shop. Total unprofessional, poor to no communication and completely unreliable.
Stay well clear from this company, nothing but hassle.
P.s I have managed to get a refund as soon as I disputed the case through PayPal. Of course don't expect to receive any apologies or anything like that...

Stefano Borghi found this review useful

04 February 2013

Reply from Simply Electronics Ltd.

Dear Sophie,

Apologies for the delays experienced with your order. Refund was processed via Paypal and should now be completed, please do check at your earliest convenience.

Regards,

Vanessa Carroll