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Reviews (1)

Essential Travel

Very angry

After clicking on the calendar for one weeks insurance, I was only actually insured for one day. When I telephoned to amend the dates, I had to pay for the whole week again. This means I paid the equivalent of two weeks insurance.

04 February 2013

Reply from Essential Travel Ltd

Dear Mr Blundell,

Thanks for your feedback and we are sorry for any inconvenience caused.

Please note that by way of a goodwill gesture, we have refunded you the price of your first policy.

We hope you had a great trip.

Kind regards,
Essential Travel

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Mr Blundell
United Kingdom