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Reviews (1)

Essential Travel

Very angry

After clicking on the calendar for one weeks insurance, I was only actually insured for one day. When I telephoned to amend the dates, I had to pay for the whole week again. This means I paid the equivalent of two weeks insurance.

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04 February 2013

Reply from Essential Travel Ltd

Dear Mr Blundell,

Thanks for your feedback and we are sorry for any inconvenience caused.

Please note that by way of a goodwill gesture, we have refunded you the price of your first policy.

We hope you had a great trip.

Kind regards,
Essential Travel

Mr Blundell´s profile

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Mr Blundell
Reviewer
United Kingdom

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