steven mascarenhas´ profile

Reviews (1)

Looking4Parking - Airport Parking

un happy with the rules for cancellations

I understand that you have to give 48hours notice if you cancel, but my flight was cancelled due to bad weather. They could not get me on a flight in time so i had to cancel my plans t travel. As I only found out same day a few hours before my flight I contacted them to say i would not be travelling so I would not be using the car park. I didnt expect a full refund maybe they keep a deposit, but they sent me a e-mail confirming that no refund will be given as its stipulated in the rules and regulations.

04 February 2013

Reply from

Hi Steven,

Thank you for your review.

I have checked your order and can see you booked a non-flexible products. These products can be purchased at a discounted rate but once booked cannot be cancelled.

I fully appreciate your flight was cancelled, but non-flexible products cannot be cancelled in any situation.

Kind Regards,

Customer Relations

steven mascarenhas´ profile

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steven mascarenhas
United Kingdom