Gareth´s profile

Reviews (1)

Paperstone

Ok - quick delivery, correct products, poor packing, slow conformation of order

Ordered the equipment and had to wait a few days for a confirmation email which was slighlty worrying. Got the equipment within five days in a massive box which was a waste of materials. Products are just what I ordered and work.

04 February 2013

Reply from Paperstone

Dear Gareth,

I'm sorry to hear that. I've no idea why your email conformation took so long to arrive, all our emails are sent out immediately once an order is placed, so I will pass this on to our tech team. On the packaging front I will pass this on to the warehouse team, goods are certainly supposed to be sent out in appropriate boxes, and we definitely don't want waste, so I will look into this. I'm glad your products are what you want though.
Best wishes,
Max
Founder, Paperstone.

Gareth´s profile

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Gareth
Reviewer
United Kingdom

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