You just feel like you are getting a personalised service from them, they don't seem like a huge call centre, but you feel as though it is a small business and all staff know the products and are quite knowledgeable. I also love the delivery service which can be next day and free (depending on time of order and value) you even get a specific time slot for when the order will be delivered - no waiting all day guessing. They stocked an item I could not find anywhere else at a reasonable price. Thank you Winstanleys Pramworld. Only wish I found them earlier.
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