Lynsey McGregor´s profile

Reviews (1)

Interlink Express

Poor service

I received an email stating that my order would be delivered on 30 Jan and that I would get a further email in the morning to confirm the time of delivery.
At 1400 hours (ie not morning) on the 30th I received an email staying delivery between 1900-2000 hours. This was not suitable due to me being at work therefore changed the date of delivery to 1 Feb which was the next option I was given. This was approved and again told I would receive further email stating the 1 hour time slot.
Today (1 Feb) It is now 2200 hours and I'm still waiting for my delivery. All day waiting in with no email with time slot or anything. On checking the tracking I find it is now saying it has been returned to the depot and now due for delivery on the 4th Feb. Another wasted day waiting I fear. Why offer delivery for a certain date and then not even bothering to deliver it......tell me where your depot is and I will happily come and collect it!!!

04 February 2013

Reply from Interlink Express

Hi Lynsey,

Please accept my apologies for the delay. It seems that this has been caused because additional address details are required. Please be assured that I have logged your details with our customer services team, and I have asked them to contact you with a view to quickly resolving this.

Email socialmedia@interlinkexpress.com if you need any additional assistance.

Kind regards,

Bobby.

Lynsey McGregor´s profile

profile image of Lynsey McGregor
Lynsey McGregor
Reviewer
1981
Aberdeen, United Kingdom

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