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END.

A scam

Well I got charged tax after sale items that wasn't even that good priced in the first place then charged postage when I ended up nearly spending 100 quid. Just gonna use a site that values customers and doesn't add on hiden charges !!

04 February 2013

Reply from End

Hi James,

Thank you for your feedback and recent order with End Clothing.

We are sorry to hear you are not happy with your recent purchase. As a UK based customer you are required to pay VAT on all purchases made within the EU. These charges are not hidden, are a legal requirement and apply to all customers residing in the EU who make purchases on our website. Customers who live outside the EU who make purchases on our website do not have to pay VAT however, they are liable for any import duties and taxes imposed by their local customs office.

With regards to the postage charges you were charged, we charge a flat rate of £4.95 for next working day delivery on all UK orders under £140. All UK orders of £140 or more qualify for free next working day shipping. In an effort to keep our customer's costs as low as possible we also offer free return shipping on all UK orders regardless of value. We hope this alleviates any grievances you may have had about your order but please do not hesitate to contact our friendly Customer Services team should you have any questions or require any further assistance.

Kind regards

End Clothing.

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