Harry Buckingham´s profile

Reviews (1)

Cash 4 Phones

DO NOT USE CASH FOR PHONES!! COMPLETE RIP OFF!

I sent my Blackberry Torch 9800 ( In near perfect condition) only to get offered £26 for my handset rather than the original £72 offer- their excuse was excessive wear. They then charged me £9 to have the pleasure of my handset being returned to me- and it took the 10 days to do so!

I have emailed them twice now trying to get a refund of postage and some kind of explanation for their actions but they haven't even bothered emailing me back. Don't use them.... use mazumba!

order no 20273446

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Thank You for your reply on this review site. unfortunately you did not reply to my two emails sent to you via your website... this leads me to believe that you don't give a sh*t about your current customers you are only interested in tricking unsuspecting people into using your company!

I will allow you this opportunity to reimburse me my unfair return charge.... i look forward to hearing from you!

Harry Buckingham

04 February 2013

Reply from Cash 4 Phones

Dear Harry,

normally the team would have tried to have resolved any such issues with you directly to find a resolution to the issue. In this instance I can see that the phone has simply been returned.
Very sorry about this as normally any issues can be resolved at first line with the customer services team.

Regards

C4P Customer Services

Harry Buckingham´s profile

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Harry Buckingham
Reviewer
1987
Portsmouth, United Kingdom

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