Ordered cartridges for what turned out to be a very choosy Epson printer (on-line search confirmed many others had same problem), black cartridge gave good results until I needed to replace colour as well when everything stopped working, wrote a review to that effect, and next thing I knew Cartridgepeople were ringing to offer me a refund that I hadn't even asked for. Refund processed quickly. They really do read the customer reviews and understand the meaning of "no quibble guarantee". Have been using for many years, cartridges good value, and delivery always prompt, so this was the icing on the cake.
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