The website was very easy to use and to order the product. The communication by e-mail was excellent and although the item was out of stock at time of ordering they e-mailed me to let me know the state of play and when it would be delivered. It was a very fast delivery, well packaged and the convector heater I would recommend to anyone. Had already bought 2 for ourselves last year and this one I bought for my elderly mother to have in her bedroom when the weather is very cold. Hightly recommended
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