The website had a problem and for several days, I was unable to register. Once this was resolved, the steps to follow were quite easy and Collect+ is an excellent service.
Unfortunately, unbeknown to me, one of the discs to a game was missing. I was informed by Zapper of this however, it is their practice to destroy the box and not return it to the sender!! this meant I had the disc and now could not sell it because I didn't have the box - not impressed at all!
Eventually, the matter was resolved by Zapper agreeing to pay me the full amount including the game.
All told, not a bad service and a level of customer service which has meant I will reuse Zapper and recommend to others with a warning to ensure all discs are included in games and DVDs.
Chris was especially helpful in obtaining product specifications from the manufacturer. I would recommend FFX to anyone looking for the products they sell.
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