Peter McElkerney´s profile

Reviews (1)

BMB Hatchbag

Got there in the end.......nice fit - excellent customer service

We have 2 dogs so it is important that my wife's new Polo stays clean, especially in this weather.

Having tried to use every velcro piece to attach the hatchbag I have found out it wasn't necessary as it fits direct to the carpet and it fits perfectly. A big thanks to Ralph Jackson for phoning me to explain and a great bit of customer service.

I really liked the cover for the back seats but will probably not use the tailgate cover as it is inconvenient to fold away when the dogs are in the boot.

A great product and I will certainly use Hatchbad again when it needs replacing and will recommend Hatchbag to friends.

Thanks

04 February 2013

Reply from hatchbag.co.uk

Hi Paul

I am sorry that you have had a problem with your liner, the reason we ask for the reviews is so that we can hopefully assist.

We manufacture 2 x versions of the Polo liner that you have ordered, I am concerned that you may have the incorrect one for your vehicle. The Polo liner does not require any self-adhesive to hold the sides in place hence the concern that you have the wrong liner.

The sides are designed to "exactly" follow the contours of the carpeted area on the sides of the boot and the velcro on the liner attached directly to the carpet. I will email you direct..

04 February 2013 UPDATE:
Hi Paul
We have now hopefully sorted out the fitting problem with the liner - as advised it does attach "Direct" to the carpet on the Polo rather than pulling it up onto the plastic trim, the sides should now sit just under the plastic trim on each side giving full protection to the carpeted area

Peter McElkerney´s profile

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Peter McElkerney
Reviewer
United Kingdom

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