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Reviews (1)

This company sets the standard for exceptional service

I placed my first order with SelectSpecs.Com on the 22nd of December 2012 for some rimless gent's glasses, I wasn't expecting delivery until at least mid January 2013, but to my great surprise my order was delivered within 7 working days, excluding the Christmas holidays. Running my own business makes me acutely aware of how important customer service is, so what a pleasure it was to witness the speed and efficiency with which my order was dispatched, especially over the Christmas period when I fully expected a delay. The product was superb, and when compared to a well known high street franchise who sells rimless glasses at £169, I definitely received a bargain, having only paid £52 to SelectSpecs.Com which included delivery plus one additional accoutrement. I wasn't looking for the cheapest price when buying glasses, but I also didn't want to feel that I was paying for the overheads (and in some cases franchise costs) within the purchase price of the product. SelectSpecs.Com gave me a reasonable price, a superb service and an excellent product - what more could I ask for? If everyone operated as efficiently as they do there'd be a massive increase in highly satisfied customers. People are usually quicker to criticise than praise, however I adhere to the principle of 'praise where praise is due' - and in this case it's richly deserved.

Adam Cadell´s profile

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Adam Cadell
United States