I ordered a Collectors Edition which was more expensive than a normal game and, having had a few experiences of damaged parcels in the past, I was pleased to see that my purchase came inside a box in which the game was packaged inside a jiffy bag. So very well protected against the ravages of the delivery people.
My delivery was tracked and Shopto advised me by email on the progess on three seperate occassions - the last one to inform me of the exact time of delivery within an hour's variance.
All in all, very happy.
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