Booked for 3 days, child fell ill and asked for a refund. was told that they can refund because less then 24 hours so they can't rent the space to someone else, said ok refund the days remaining days . they replied can't do that either
: nice people.reported them to office of fair trading awaiting answer.
they charge 10 pour cent on final value. if you then have to refund part of the payment there is no allowance for adjustment . you still get charged on the first amount. basic you get charged on money you have not earned. and if phone them to raison with them. they tell you its the computer??????????????????
even in the tax office you have readjustments . not with e bay
I am a account holder with them since 2004 and I have 100 pour cent feed back. no difference to them . they obviously have no idea how to be fair with their costumer. I am now disgusted with them and therefore closing my account. try Amazon they are offering better deals then e bay in many products , they are much faster at dealing with issues and they speak an English I can understand. tried reasoning with them for over an hour and got no where so be it and bye.
John Smith found this review useful
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