A customer service system that does not exist, a phone number that just plays a recorded message.
Cancel a order, they still take your money,
DO NOT USE THEM
After Zavvi completely screwed up the Ni no kuni order for me, i am still waiting for a refund for 80 quid refund from them !
I visited Shopto.net and spoke to one of their customer service staff who assured me they had enough stock to complete the order, on his word i placed my order for the wizard edition, with plenty of communication including texts to inform you of the status of your order, i am very very impressed with shopto.
I will not use another online games company apart from Shopto now.
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