I brought a Dee toilet from Better Bathrooms. It arrived at my home on a very snowy day, the delivery driver was very nice and waited while I took a look at the toilet and as I could not see any breaks or cracks, I signed for the goods. After he left I decided to take another look and noticed a small chip on the bottom of the pan and at the left hand side of the pan the glaze was dented. I called them immediately but after being left on hold for a long time put the phone down, I then emailed them. I've called again several times and sent several emails but have had no luck in talking to anyone or had any responce to my emails. I therefore would not recommend BetterBathrooms. Read the reviews most are really bad and the good ones I feel are written by BetterBathroom staff
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