I'm afraid that in this instance we are at a complete loss to explain how eight units in a row could have failed as the failure rate on these products is typically around 1 in every 500. Additionally as remanufactured cartridges these are refilled Epson originals so compatibility issues really should be minimised.

We do apologise for any inconvenience caused and will of course be happy to receive the products back for a full refund or free of charge replacement. We have contacted the customer separately about this via e-mail.