I was at the trafford centre when I was first approached and told a good story about the service and quality they provided , arranged for the rep to come see me and my wife we felt pushed into signing and from what was the end product we were sold down the river shocking we were told if we signed the day the rep came he would throw us free splash backs in FITTED!!!!!! We had the second man round to confirm the measurements to which are original quote which we were happy with he said only smaller cupboards would actually fit to which there was no price reduction !!! However if it was bigger cupboards I'm sure they would of upped the cost , the delivery was shocking by means they rough handled our items , when it came to fitting the guy was superb really pleased however he's aid although we were supplied the splash backs there were a extra fitting cost of £230 we were shocked as we signed on the man saying a cost with all in I rang betta living and the sales rep denied the agreement very disappointed its theft in my eyes as we had letters sent with total cost no letter saying pay fitter for fitting splash backs the fitter understood we had a bad deal and I had to pay the additional cost for my wife's kitchen we feel the agreement is invalid as its not what we signed for !!!!!!!!!!!
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