Mrs leahann donnelly´s profile

Reviews (1)

100% satisfied until received discount email days after placing order

I generally purchase all my swimwear from swimshop and have done so for years now. The last products I ordered were as expected and the items were delivered within a few days. I can honestly say i was 100% satisfied until i received an email notification with a 25% discount code a few days after placing my order. This would have saved me over £7 and as I am currently on maternity leave every penny counts and I would have greatly appreciated the discount but sadly it was not meant to be. Otherwise I am a happy customer and do recommend swim shop to friends and family. The only other issue I have with swim shop is that I find at times it can be difficult to find a swimsuit in my size and as a result I have had to purchase else where. One further point is that I would love to see swim shop stocking pretty swimsuits for babies/children. I have 2 young daughters and when I looked on swim shop for swim suits for them I was disappointed with the selection.

04 February 2013

Reply from Swimshop

Hi Leahann
Thank you for taking the time to review us here at swimshop, the points you mentioned will be looked into as we always take our customer comments as a positive, in the meantime one of our customer service team will contact you shortly with reference to the matters raised.

Gaynor Willis
MD Swimshop

Mrs leahann donnelly´s profile

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Mrs leahann donnelly
United Kingdom