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Reviews (1)

Pharmacy2U

Great but expect free 1-2 day delivery on the delivery I ordered

Great service and quick delivery, though was not told that order was dispatched and order was not tracked so didn't know when it would arrive.

Also I expect 1-2 day delivery to be FREE on orders that total £120 - seriously sort it out.

05 February 2013

Reply from Pharmacy2U

Dear Peter,

I can confirm your order was dispatched on the same day as receiving your order using the method of delivery you had selected, Royal Mail First Class Delivery Services, where a trackable is not available. Free delivery was available using Royal Mail Second Class Delivery Services where Super Saver option could have been selected prior to submitting your order.

Royal Mail do recommend the time scale for the First Class delivery is normally 1 to 2 working days but in a very small number of cases the Royal Mail may not meet this service level.

Please accept my apology on behalf of Royal Mail for the delay you had encountered and for any inconvenience this may have caused.

If you have any questions please do not hesitate to contact our customer care team on 0845 803 9033.

Kind Regards Annette

Peter´s profile

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Peter
Reviewer
United Kingdom

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