Our Flightstore page, www.flightstore.co.uk on this site is being maliciously attacked by a now known fake user. This user has removed over 30 reviews all within an hour on the same day.
Obviously this is not a random or real request, but it shows quite clearly how ANYONE can try and ruin a business unfairly.
Of course we informed Trustpilot of this and have never received a reply.
Now our reviews are disappearing.
Of course we can tackle this problem outside of Trustpilot and are have begun doing so vigorously today in a legal framework.
But it is just so disappointing that Trustpilot , which is a business have no understanding of business at all
PS: Allow me to reply on behalf of Trustpilot
"Trustpilot is an open platform where anyone can post reviews or request reviews to be reported bla blabla"
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