I work away from home one day per week and I have used Onhotels many times as it gives me unbeatable rates at one of my favourites hotels. However, approximately 50% of the time, the hotel seems to be unaware of my reservation, causing a delay at check-in. I often make last minute bookings, so am prepared to put up with a little inconvenience for such great prices. Be sure to print out your hotel voucher! Also I wish they would issue VAT receipts.
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