Ordered and paid for item on 7th Jan, item was dispatched on 8th of Jan but I still have not received it on the 15th ? Payment was taken immediately and I sent an e-mail querying my order 3 day ago and still no response ?
Poor service and I still have no idea where the goods are, if I am going to receive them or how to even go about requesting a refund if the parcel has gone missing.
Browsing the site a noticed a Barbour jacket I had been looking everywhere for and was in the sale. I called the store which is in Newcastle regarding it and they stated the item was in their warehouse and would need to be ordered online.
I placed the order online and received the jacket the next day, pleased with the jacket and very happy with the service.
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