I like the site and prices but find the 32kg limit and £45 spend for free delivery very awkward as the rabbit and guinea pig food is usually less than the £15 required for 10kg. I usually have to buy ferret, cat or dog food which I do not really need at that time. When there is not a special offer on the product I need this £45 spend requirement can be enough to make me shop elsewhere. It would be better if there was a weight limit or a spend limit not both.
The site is easy to navigate but sometimes a little harder to get the price of the 10kg products as they are often at the very end. I bought two of an item which qualified for free delivery but when I tried to buy a different product on the same order for £14.99 delivery of £14.00 was added. This obviously meant I did not order the extra product. I was very happy with the order process and delivery of my order was very quick.
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