RE: Web -349056
Abbey Garden Sales secure a favourable review on Trust Pilot because people rather naïvely complete the survey on receipt of the goods. This gives a false impression that this is a customer focused and reliable company – it is not, and it is shocking that Trust Pilot allow this to occur. Abbey Garden Sales have repeatedly ignored me and I have been left with a chain saw that doesn’t work and a new mower with no warranty. Trust me when I say that they are great at selling the goods but absolutely awful if anything goes adrift. You have been warned. I will continue to warn folk about this company until they put matters right which seems remote since my complaint stems from events back in October 2012!
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