They are alright, been using them a few times before without any problem. Just got a jacket in the door today that was perfect,but I needed it one size bigger. Their exchange policy is so difficult, well there is none. You can't really exchange it for a another size. You need to get a refund (which takes ages I can see from the other reviews!!). and then order it again. Thats really a lot of hassle, How hard can it be to exchange it like NAP, mytheresa does to name a few. I used a 30% voucher on my order which expires in a few days. I can't afford to place a new order before getting my money back from the old one. So theres really nothing I can do, if I want to save my 30%. And the jacket is like 365 pounds. So Im really considering returning it and don't use their service again. sigh...
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.