AMIClubwear.com

Horrible customer service

I loved shoes period. When I placed my first order, I was hesitant it took 7 days to arrived which I anticipated because its a free shipping. On my next order, when it arrives the box was shanked & did not received the complete order so I called, customer service cant get hold of anyone. phone lines are busy I kept getting the recording. I sent an email to the support department did not received a reply. After 2 weeks I called again, I spoke w/ a rep told her I did not get my other shoe & yet the receipt indicated that its out but they will be shipping it to separately. i waited for a week & yet no refund received or tracking # so i called back i finally spoke to a live person after an hour of holding so she apologized to me but its after 2 weeks..I did received my refund 2 days after....sometimes you get what you paid for...

Faith Miller found this review useful